Terms and Conditions

This website is owned and maintained by Studio Rhodes Design Ltd, a company registered in England and Wales under company number 12596417, whose registered office is at 43 Upway Rayleigh Essex SS6 8AG. By accessing or using www.studiorhodes.net website, you agree to the terms, as outlined below. If you do not agree to these terms, please so not access or use this site.

Privacy Policy

We are committed to preserving the privacy of all visitors to our website at www.studiorhodes.net Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By submitting any contact forms on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect from you?

  • How do we collect your data?

  • How will we use your data?

  • How will we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect from you?

When you visit, register or submit contact forms on our website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

How do we collect your data?

You directly provide Studio Rhodes with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website vis your browser’s cookies.

  • Submit any contact forms.

How will we use your data?

Studio Rhodes collections your date so that we can:

  • Provide you with access to all parts of our website and to supply the goods or services you have requested.

  • Enable us to bill you and to contact you where necessary concerning your orders.

  • Analyse the information we collect so that we can administer, support, improve and develop our business.

  • Contact you for your views on our services and to notify you about changes or developments to the website or our services.

  • Contact you about other products and services which we offer which may be of interest to you.

When Studio Rhodes processes your order, it may send your date to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

If you change your mind about being contacted in the future, please let us know.

How do we store your data?

Your personally identifiable information that you disclose to us is stored in our secure server’s database. The information is only accessed by those persons authorized to access our systems, and they are required to keep the information confidential. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means. We will retain your information for a reasonable period or as long as the law requires. Once this time period has expired, your information will be deleted from our server’s database.

Marketing

We would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Studio Rhodes from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at info@studiorhodes.net.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. every user is entitles to the following:

  • The right to access - You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing - You have the right to object to Studio Rhodes’s processing of your personal data, under certain conditions.

  • The right to data portability - You have the right to request the we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the information provided in the “How to contact us” section below.

What are cookies?

Cookies are text files places on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Studio Rhodes uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • Keeping track of information you provided to us - for example, keeping your contact details when you fill out a contact us form

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - Studio Rhodes uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in, A mix of first-party and third-party cookies are used.

  • Advertising - Studio Rhodes uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Studio Rhodes sometimes shares some limited aspects of this date with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies ONLY to our website, so if you click on another website, you should read their privacy policy.

Changes to our privacy policy

Studio Rhodes keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updates on 12 June 2020.

How to contact us

If you have any questions about Studio Rhodes’s privacy policy, the date we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: info@studiorhodes.net

Phone: 07771 683183

Or write to us at:

Studio Rhodes Design
43 Upway
Rayleigh
Essex
SS6 8AG

Company number 12596417
VAT number 348478260

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Studio Rhodes has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: dataprotectionfee@ico.org.uk

Phone: 0303 123 1113

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF